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Imibuzo Evame Ukubuzwa

Imibuzo Evame Ukubuzwa

IMIBUZO EJWAYELEKILE UKUBUZWA

Ungakwazi yini ukwenza ngokwezifiso ilogo yami noma ukuklama kabusha imikhiqizo?

Yebo, sizokunikeza umklamo wamahhala wobungcweti kanye nensizakalo engcono kakhulu, singakwazi ukwenza ngokwezifiso ilogo kanye nomklamo ngokwezidingo zakho.

Yiziphi izitifiketi onazo enkampanini yakho?

Sine-SGS, i-TUV Rheinland kanye ne-ISO9001 njll. Sinezitifiketi ezithile zezinto ezibonakalayo kanye nezitifiketi zokuphatha zamazwe ngamazwe.

Uyayamukela yini i-oda lesampula?

Yebo, i-oda lesampula liyamukeleka, kodwa izindleko zesampula zizoba ngaphansi kwe-akhawunti yekhasimende.

Ngingayithola isikhathi esingakanani isampula?

Ngokuvamile kuthatha izinsuku ezingu-7-15 ukwenza amasampula kanye nezinsuku ezingu-5-7 zokuthumela isampula kwamanye amazwe.

Iyini imakethe yakho eyinhloko?

I-USA, iCanada, i-Australia, iYurophu, iMpumalanga Ephakathi, iNingizimu Melika njll. Amazwe nezindawo ezingama-30.

Kuthiwani ngesikhathi sokuhola sokukhiqiza ngobuningi?

Ngokuvamile, isikhathi sokuhola cishe siyizinsuku ezingama-25-40 ngemuva kokukhokha.

Ingabe unenani elincane kakhulu le-oda?

Yebo, sidinga ukuthi wonke ama-oda aphesheya abe nenani elincane eliqhubekayo le-oda. Uma ufuna ukuthengisa kabusha kodwa ngamanani amancane kakhulu, sicela usithinte ngqo ukuze sixoxe ngezinketho.

Iyini imigomo yakho yokukhokha?

Ungenza inkokhelo ku-akhawunti yethu yasebhange, iWestern Union noma i-PayPal: idiphozithi engu-30% kusengaphambili, ibhalansi engu-70% ngaphambi kokuthunyelwa. Ezinye izindlela zokukhokha zingaxoxiswana ngazo.

Angakanani amanani akho?

Amanani ethu angashintsha kuye ngokutholakala kanye nezinye izici zemakethe. Izitayela ezahlukene, izinto zokwakha, osayizi kanye namanani kuhlukile. Sizokuthumelela uhlu lwamanani olubuyekeziwe ngemuva kokuthi inkampani yakho isithinte ukuze uthole ulwazi olwengeziwe.

Ziyini izinsizakalo zakho zangemuva kokuthengisa?

Siyaqinisekisa izinto zethu, inqubo kanye nesakhiwo somkhiqizo. Ngokuvamile sinikeza iwaranti yeminyaka emibili ngaphansi kokusetshenziswa okufanele. Uma kukhona inkinga yekhwalithi, izingxenye ezisele zamahhala zizonikezwa ngokulandelana okulandelayo. Ukuzibophezela kwethu ukwanelisa imikhiqizo yethu. Xazulula zonke izinkinga zamakhasimende.

Ingabe uyinkampani yokukhiqiza?

Yebo, singabakhiqizi abangochwepheshe ekukhiqizeni ifenisha yangaphandle. Inkampani yethu yasungulwa ngo-2006, ineqembu elineminyaka engu-19 lokuhlangenwe nakho kokukhiqiza.

Ingabe uyakusekela ukwenza ngokwezifiso?

Yebo, uma unikeza imidwebo kanye nemininingwane, sizojabula ukukunikeza umklamo oyingqayizivele ngokwezidingo zakho! Futhi sizokunikeza izincomo zokwenza ngcono kanye namanani afanele, sicela ukhululeke ukuxhumana nathi.

Isikhathi sokulethwa singakanani?

Ngokuvamile kuba yizinsuku eziyi-10-35 ngemuva kokukhokha, kuye ngokuthi mangaki ama-oda angaphambi kwakho

Iyini inani elincane kakhulu le-oda?

Ngokuvamile i-MOQ ingamasethi ama-5, uma udinga ukuhlolwa kwesampula, sisekela isethi eli-1.

Uqinisekisa kanjani ikhwalithi?

Sinethimba lethu lokuhlola, umkhiqizo ngamunye uzophumelela ukuhlolwa kwekhwalithi okuqinile ukuqinisekisa ukuthi umkhiqizo awushintshile ngokuphelele ngaphambi kokuthunyelwa, sizothatha umthwalo wemfanelo wanoma yiziphi izinkinga zekhwalithi ezibangelwa yiqembu lethu.

Isikhathi sewaranti singakanani?

Kusukela ngosuku lokuthunyelwa, umkhiqizo ngamunye unewaranti yonyaka owodwa, le waranti ayifaki ukusetshenziswa kabi noma ukuguqulwa komkhiqizo, ngemva kwesikhathi sewaranti, siphinde sinikeze izinsizakalo zokulungisa ezikhethekile.